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Accidentally upgrade Paypal account

Sigh.

I just did a stupid mistake this morning. And that is… I accidentally upgrade my Paypal account from personal type to premier type! Arghhh~!!! *continue screaming until no voice* This is a big deal for me, cause I’ve been so comfortable and happily accepting payment with my personal account, I don’t sell toys or clothes on ebay too., there is no reason to upgrade to the stupid premier account.

Flash back, I received $XX payment via credit/debit card. There was 2 buttons; accept and upgrade or something like that. I was too lazy to decline and asked the buyer to send to other account (for some yadayada reason), so I *somewhat* click the button that brought me to this page and congrats me for successfully upgrading my account. Wth?!? That’s when my eye balls almost popped out.

How I wish that Ctrl+Z could work in this case. But never mind, I remember there is a way to downgrade the account by contacting the customer service. It will resolved in 2-3 days time. I gotta be careful next time cause I read that, we are allowed to downgrade it for 1 time only. The next time I accidentally upgrade my account, it will be premier type for… forever.

Lesson learn. Never ever deal with payment or work related stuff when you just woke up.

Update (March 13th):
My account is officially back to personal type! Woohoo! Many thanks to the customer service of Paypal for working so fast.

If you want to downgrade, here’s how:
1. Login to Paypal account, look for “Contact Us” at the footer there.
2. It will open in a new page, click “Contact Customer Service”.
3. Choose “My Account” under “1 – Choose a Topic”
4. Choose “Changing/Updating Account Information” under “2 – Choose a Subtopic”
5. Fill this “downgrade my account from Premier to Personal” under “3 – Summarize your question in one sentence.”
6. Follow the next step, that’s it.

8 comments on Accidentally upgrade Paypal account

  1. Jade
    March 12, 2009 at 12:48 pm

    I did that too awhile ago – is it best to keep it a personal account?

    Reply
    • wiehanne
      March 12, 2009 at 9:36 pm

      It depends on the need I think. I’ve compared the chart between personal and premier, and it seems that personal is best for now. You can read it and compare with your need too. :)

      Reply
  2. kew
    March 12, 2009 at 2:55 pm

    do you get charge more with the premier account?

    Reply
    • wiehanne
      March 12, 2009 at 9:32 pm

      For some payment type, yes. But if you often receive payment from credit/debit card, then premier account is better, cause it doesn’t charged as much as personal type and no limit of the credit/debit payment acceptance. :)

      Reply
  3. sasha
    March 12, 2009 at 7:12 pm

    Oh my! I think that would mean there will be fees for some of your transactions, right? Can you ask Paypal if you can downgrade or something?

    Reply
    • wiehanne
      March 12, 2009 at 9:30 pm

      Yeap, that’s what I scare of. Although there is no downgrade button, but one can contact the customer service/help to do so. I just did that. Hope it will resolve soon. :)

      Reply
  4. laane
    March 13, 2009 at 8:07 am

    Don’t worry.
    Just contact customer service and explain the matter.
    They’re very nice.

    I hope all will be well.

    Reply
  5. Michael Aulia
    March 17, 2009 at 12:07 pm

    I think I remembered that I was sort of “forced” to move to the premiere account. Can’t really remember what or why though O_o

    oh well..

    Reply

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